The best NDIS marketing agency is the one that passes this check.
Every list of the best NDIS marketing agencies is written by an agency. So instead of a list, here are the six things that separate an agency that fills your intake from one that sends you a traffic report.
- No pitch deck
- Findings yours to keep
- Month to month after 90 days
Short answer: the best NDIS marketing agency for your organisation is the one that markets to everyone who makes the decision, writes in plain English, never uses a participant's story without consent, describes your registration accurately, and reports enquiries by service and region at a flat fee. You can check all six on the first call.
The six checks
1. Do they market to everyone who decides? A participant rarely chooses alone. Families, support coordinators, plan managers and allied health professionals all shape the choice, and each one searches differently. An agency that only targets "NDIS provider near me" misses the coordinator who refers ten clients a year.
2. Plain English and accessibility. Pages should read easily, work with screen readers and be usable on a phone, with clear headings and real contrast. Ask whether they build to the Web Content Accessibility Guidelines and whether they can provide Easy Read versions of key pages.
3. Consent before stories. Participant photos, names and stories need informed, written consent, and many participants will say no. An agency that suggests testimonials without raising consent has not worked in the sector.
4. Accurate claims. Describe registration status, services and service areas exactly as they are. Overstating them breaks trust with participants and coordinators faster than any campaign builds it.
5. Enquiries by service and region. Support coordination, SIL, SDA, therapy and community access are different searches with different value. Reporting should show enquiries and cost per enquiry for each, by area, so budget goes where intake is short.
6. A fee that does not grow with spend. A flat fee, accounts in your organisation's name and no markup on ad spend. NDIS budgets are tight; the agency's income should not depend on spending more of it.
How Sellevate answers each one
| The check | What we do |
|---|---|
| Everyone who decides | Separate pages and campaigns for participants and families, and for support coordinators and plan managers. |
| Plain English and accessibility | Short sentences, clear headings, readable contrast and phone-first pages; Easy Read versions on request. |
| Consent before stories | No participant story, name or photo without written consent from the participant or their nominee. |
| Accurate claims | Registration, services and areas checked with you before anything goes live. |
| Enquiries by service and region | Call and form tracking by service and suburb, reported monthly as cost per enquiry. |
| Fee | Flat monthly fee, your accounts, no markup on spend, and the 90-Day Commitment in writing. |
The full service is on the marketing for NDIS providers page. To score any agency on the general questions too, use the marketing agency scorecard.
Want this run on your own site? Book ten minutes and we check your pages, Google Business Profile and ads against these six points, and send the findings in writing, free.
Questions owners ask
What should an NDIS provider look for in a marketing agency?
Experience marketing to support coordinators and plan managers as well as participants, plain English and accessible pages, a firm line on consent for participant stories, accurate claims about registration, and reporting by service and region at a flat fee.
Is SEO or Google Ads better for NDIS providers?
Usually both, in that order of patience. Google Ads produces enquiries in weeks for services with intake gaps, while local SEO and the Google Business Profile build steady enquiries from coordinators and families over months.
Can an NDIS provider use participant testimonials in marketing?
Only with informed, written consent from the participant or their nominee, and only for as long as that consent stands. Many providers rely on reviews from families and coordinators instead, which carry the same weight without the risk.
Rather just get the answer for your business?
The free audit applies all of this to your market, your competitors and your numbers. Ten minutes on a call; the written findings are yours either way.